goalfixers.

    Trust centre

    Refunds

    How we handle requests when paid work does not go as expected.

    Last updated 23 July 2026

    Before generation starts

    If paid audit work has not started, contact Support promptly and we will normally reverse the purchase to the original payment method.

    After digital work starts

    Once an audit, research task or document has been generated, the service has begun. We will still assess failures, duplicate charges and materially defective output fairly.

    Service failures

    If GoalFixers charges you but cannot deliver the purchased service, we will restore the usage, retry the work or issue an appropriate refund.

    How to request

    Use Support with the account email, payment date and a short explanation. This policy does not limit statutory consumer rights.

    Questions or requests? Contact Support.